Fraudsters are known to target tourists all over
the world, but with the right knowledge you can spot dodgy deals and keep your
cash safe.
Here are seven common travel scams to beware of
when it comes to winter sun destinations…
1. Bogus booking sites
If you’re still in the process of booking your
getaway, beware of deals for flights, accommodation or car rental that seem too
good to be true.
“Scammers will use fake websites, apps, or phishing
emails,” warns Vonny Gamot, Head of EMEA at McAfee. “Instead of leading you to
a great deal, [they] link to scam sites that can then lift your login
credentials, payment info, or even funds should you try to place an order
through them.”
To make sure you’re on a reputable booking site,
check the web address begins with ‘https’ not just ‘http’, she explains. “That
extra ‘s’ stands for ‘secure’, which means that it uses a secure protocol for
transmitting sensitive info like passwords or credit card numbers. It often appears
as a little padlock icon in the address bar of your browser.”
2. Counterfeit cash
Mexico is a hugely trendy destination this year,
but travellers withdrawing cash from ATMs at Mexico City have reported finding
fake notes in amongst the genuine ones.
Wherever you’re taking out cash, be sure to check
for security features such as watermarks, transparent windows or metallic
threads – and only use ATMs directly linked to banks where possible.
3. Fake reviews
Reviews are vital when faced with lots of options
for accommodation, transport or tours, so how do you tell if they’re genuine?
“Fake reviews are rife in travel with one in three
hotel reviews being fake,” says Kim Burgess, chief customer officer of verified
reviews platform Feefo.
She says there two key things to look out for when
surveying reviews. “First, lots of enthusiastic feedback as a flood of fake,
positive reviews is common, especially after some negative feedback.
“Another red flag is multiple reviews lacking
detail, as people typically include specifics if they’ve genuinely used a
service.”
4. Card skimming
With lots of online banking services offering
fee-free card payments, it’s never been easier to use a debit or credit card
overseas, and fraudsters are taking advantage of our increasingly cashless
world.
According to FICO, card skimming – when criminals
put a device called a skimmer on an ATM machine or card reader – was up by 751%
in the US in the first half of 2022.
To avoid having your card details stolen, look out
for anything that doesn’t look right on ATM machines and cover the keypad when
you enter your PIN in case a camera has been installed.
When making payments in shops or restaurants, make
sure your card isn’t taken away from the cash desk or table, as crooks have
been known to clone cards and then return them to customers.
5. Unsecured WiFi attacks
Free WiFi can be very handy when you’re abroad and
don’t have mobile data, but it’s wise to be wary of unsecured networks.
“Cyber thieves are like moths to a flame when it
comes to public WiFi,” says Gamot. “They can eavesdrop and grab personal data
or access your devices.”
Connect with caution, she warns. “And consider
subscribing to a virtual private network (VPN) to encrypt your online activity
and give your family secure internet access no matter where you are.”
6. Ride share scams
Whether it’s a well-known app or a local one, be
careful when using ride-sharing services.
“Sadly there are also cyber criminals who will use
phishing tactics to send legitimate-looking yet fraudulent emails or texts from
the ride-sharing company asking you to reset your password or share your card
details,” Gamot says.
Never change your password by clicking an email or
text link, she advises. “Always use the app itself or go directly to the
company’s website. Double-check your ride receipt for extra charges, and if you
spot anything suspicious, report it immediately.”
7. Phone or email scams
Just as when you’re booking a holiday at home, if
an offer seems too good to be true, it probably is, which is why you should be
wary of phone or email offers that could turn out to be a scam.
“You may think you’d never fall for such a call,
but people get lured in by super-friendly phone agents pitching free or bargain
vacations, camps, and tours,” Gamot says.
In particular, watch out for offers promoted for a
‘limited time only’ or requiring payment in advance.
“Never pay a company with a pre-paid debit card or
via wiring the funds,” she says. “If you do purchase, only do so with a credit
card since credit card companies allow you to contest fraudulent charges.”