According to a report by Jornal de Notícias: “TAP is facing difficulties for two main reasons: the navigation system at Lisbon Airport [which is full] and problems with handling. We do not have the same constraints in Porto because the airport is very different”, said the French manager. Still, she stressed that they have been working with everyone to solve the problem and that NAV, which manages air traffic, is trying to negotiate a new agreement with the Ministry of Defence.

Finally, Christine Ourmières-Widener admitted that the number of cancelled flights will have an impact on TAP's accounts, and also importantly on “reputation, image and customer loyalty”.